5 years ago, our small law office wanted to transition from cassette tape to digital dictation.  Each and every call and e-mail from the ordering process and especially through the setup was handled faster and more competently than we could have hoped.  Since then, we have added to the system over the years, and the service has never wavered.  Whenever minor glitches or issues have popped up, the company and especially Scott have always helped us.  Scott and the rest of American Dictation have always provided us with stellar service, and we would recommend them to any firm without hesitation, whether large or small.