You guys are fantastic!! As a transcriptionist, I have to have SOME grasp of techno-things in order to do my job, but truth be told, I’m by nature something of a Technosaurus Mess. When I have a problem (and it’s almost always something on MY end of things), your staff has patiently guided me through whatever electronic mine field I’ve wandered into and led me to the right solution for my issues, all the while managing somehow not to make me feel like a complete moron. Mega-blessings to you, and thank you SO much!!!