Low Price Guarantee Policy
Our professional products are guaranteed to be the lowest advertised prices from authorized dealers on the internet.
How do we know this to be true?
Most manufacturers set a minimum advertised pricing policy for their professional products. American Dictation lists our products at the minimum price allowed, to assure that you get the very best deal 100% of the time.
Why do manufacturers set minimum pricing?
Simple – to assure that their products are only sold by qualified dealers who can offer advice and support. Many electronic products on the market are handed to the consumer and that is the end of the relationship. Companies such as Olympus, Philips and Nuance understand that their products are serving an important professional purpose. From time to time, our customers need to contact us for help with installation, configuration, and support.
Selling a product at or below cost would not enable the dealer network to offer you the help you need.
What if I see a lower price?
The product is likely refurbished, used, or is being sold by an unauthorized seller. You can expect no support for products sold by unauthorized or “gray market” dealers. In addition, the manufacturers are constantly on the lookout for unauthorized sellers and will quickly act on the violators to end the practice and will void any waranty.
The fine print.
The competitor’s product must be the identical model from an authorized U.S. dealer. Specifically, the product must have the same U.S. manufacturer’s warranty, model number, contain the same components, and must be brand new (not refurbished or rebuilt).
The competitor’s product must be in stock.
We reserve the right to verify another online company’s product availability and price before issuing a price match or refund can be issued.
We do not price-match on products listed on auction websites or member-only websites (such as sites that require a periodic membership fee).
The Lowest Price Guarantee does not apply to obvious pricing errors or clearance or close-out items (Since they are one-of-a-kind and priced according to their condition).
The Lowest Price Guarantee applies to the TOTAL cost to purchase and deliver the item, including shipping, processing, handling, taxes and other applicable fees.
The Lowest Price Guarantee applies to products offered online via e-commerce websites. It does not apply to private party sales or products sold at “brick-and-mortar” stores.
We reserve the right to refuse an order on which we incur a loss. Furthermore, refunds are limited to the amount of gross profit we recognized of the sale (purchase price less our cost for the product).
If by some chance we overlook something in the market and you find a bonafide lower price advertised online, your remedy is simple – Call us at 1-866-408-1383 and we will refund you the difference.
We really are that easy to deal with!