Jeffrey R. Mazor, Esq.

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I started working with American dictation in 2008. I was leery of trusting such an important element of my office to people so far away. The concerns were unwarranted. The level of support, competence and professionalism I get from American Dictation could not be better, even if they were next-door. I don’t know how they […]

Dana A. Lundberg, Esq.

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5 years ago, our small law office wanted to transition from cassette tape to digital dictation.  Each and every call and e-mail from the ordering process and especially through the setup was handled faster and more competently than we could have hoped.  Since then, we have added to the system over the years, and the […]

Paul Kravits

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I am writing to let you know about the excellent customer support I received from American Dictation, which was provided by Scott Desrosiers. Upon receipt of the complex products I had purchased I called and happened to reach Scott, who knew my products thoroughly and had a clear, succinct methodology to guide me in getting […]

Helaine Garren

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I have been using my digital dictation system from American Dictation for several years now. My one concern is why I didn’t get it much sooner! It’s effortless, easy to learn, and impeccably reliable. Customer service is prompt and efficient. In view of the pleasure this system has brought me, and the headaches it has […]

Geoffrey Munoko Writer @ BCHA

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Good evening Scott Desrosiers /Good evening Paul Ross My Boss Naomi (who is the proprietor of the Beyond Faith Business Conglomerate) and I, wish to take this opportunity to express our heartfelt gratitude and appreciation for the excellent online technical support that we have received from you since late May, 2015 to date. You guys […]

Judy D. Wolman, Ph.D.

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I was petrified before I switched from dictation with tapes to digital dictation. Scott Derosiers was amazingly patient and good natured. He was always able to help me figure out the solution to any problem. Learning to use digital dictation has truly changed my life and Scott made it seem easy. Thank you . . […]

Flynn, Palmer, Tague & Jacobson

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Scott Desrosiers has been one of the best representatives/techs/salesmen with whom I have ever had to contact regarding technical issues, sales, etc.  He always answers the phone and is always ready to help me in any way possible.  He is also a very friendly guy!  I think you should be proud of him as I […]

Jane McGuffey

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I just wanted to tell you that I was very pleased with the service I received from American Dictation – especially the help from Scott and Pat on the phone. All my transactions were handled promptly and I am very pleased with the final selection we made, based on the needs of my boss. Thank […]

Trish

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Just wanted to send a big hug and kuddos to you for all of the time, blood, sweat, and frustration tears that you have spent on my behalf!!! I sooooo appreciate all that you do for me and my staff! Thanks for taking some time with Lisa today to show her the “correct” way to […]

David Marshall

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I am impressed with the customer service at your company. Every time I call the phone is answered promptly by a person who is knowledgeable and they have helped me without transferring me to other numbers. That is rare nowadays and also refreshing.

 
 

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