We have been extremely satisfied and impressed with the service we have received from American Dictation over the years. We are always confident that when we call all of our questions will be answered and any problems we may be calling about will be expertly resolved.

The customer service of American Dictation is exceptional. Always responsive and always right on the money! American Dictation is the only program I use that I know for sure that help is a phone call away.

A+++ for exceptional customer service! American Dictation has gone above and beyond with friendly and efficient service each and every time I have needed their help. Thank you so much. It is so nice to have the confidence to know that I can get the help I need with just a phone call.

Working with American Dictation has been nothing short of superb! I have been so impressed with product quality that the only thing that exceeds the products carried is the knowledge of these products by support staff. Working together with support staff has been personable and seamless. No question too basic and in the end, setup arranged precisely as I needed!

I have always had great advise, support and products from American Dictation. I will not buy any dictation or transcription equipment without consulting first consulting American Dictation.

I have used American Dictation for several years now, and you honestly can’t ask for better customer service. They are always prompt, very professional, and able to repair whatever issue I have in a short time. I am most appreciative of the wonderful service they have provided and would definitely recommend American Dictation to anyone.

I am a freelance writer who needed a simple, reliable digital recorder for interviews.

Your salesperson set me up with a great system, appropriate to my needs.

But more important: Every time I had a question or a problem (including some extremely stupid ones), the tech team at American Dictation helped me solve it. Patiently. And quickly.

That kind of customer support?

Rare. And priceless.

Thank you American Dictation for your consistent help throughout the years with my home transcription business. You have always been available to answer questions and help with technical support when needed in a very knowledgeable and expedient manner.  I appreciate your friendly service, something which is  rare these days in business.  It has been so delightful doing business with you and your staff!

Technology can be a scary thing especially new technology. American Dictation’s Customer Support worked with my IT person and support staff for installation and implementation of our new system. The process was smooth with minimal down time. They were simply OUTSTANDING!

At a time when so many companies are outsourcing customer service American Dictation is providing excellent and timely Customer Support. In fact, I don’t think I have ever been put on hold.

Scott has been the most patient, helpful, and kindest representative, during the time in which I utilized the services of your company and communicated via telephone.