Mobile claims services are common offerings from car insurance brokers.
Agents head to the scene of an accident to assess the damage of a customer’s
vehicle and begin the claim process.
The use of digital dictation tools and software can help the insurance agents
formulate a more accurate assessment and expedite the customer’s claim.
Using a digital voice recorder, agents can easily analyze a car’s damage
without relying on a handwritten notes. They can dictate exactly what they see,
ensuring their assessment is as accurate as possible.
Back at the office, transcription software will allow the agent to enter the
information directly into the insurance company’s system. This will make for
less paperwork for the agent and ensure the customer receives a ruling on his or
her claim in a timely manner.
Companies and organizations looking to learn more about digital dictation
technology and platforms can find all the necessary information at
AmericanDictation.com. The site also offers numerous digital dictation tools and